Privacy and Cookie Policy for Dotbee AB
Dotbee is committed to protecting your personal privacy. You should feel confident when entrusting us with your personal data. This policy explains how we process your personal data, what we use it for, who has access to it, and under what conditions. The policy also covers our use of cookies and similar technologies.
Data Controller
Dotbee AB, 559535–9422, is the data controller for the processing of personal data within the scope of our services and operations.
Why We Process Personal Data
We process personal data in order to:
- Add you to our waiting list for the launch of our services
- Provide our services
- Manage customer relationships and contracts
- Handle support cases and contact requests
- Fulfil legal obligations
- Conduct customer and market analyses
- Send newsletters, invitations, and offers
- Maintain secure operations and prevent misuse
Personal Data We Process
We only process personal data when it is necessary for the intended purpose. Examples of personal data we may process include:
- Phone number
- Email address
- IP address
- Login credentials
- Organizational and billing information
- Communication and case history
How we collect data
Data is collected:
- Directly from you through contact, registration or use of our services
- From your employer when you act on behalf of a company
- Through our website and digital channels
- From public registers or business partners
Legal Basis for Processing
Our processing is based on:
- Contract (to deliver our services)
- Legal obligation (e.g. accounting requirements)
- Legitimate interest (e.g. customer communication, operational security)
- Consent (for sending marketing communications and using cookies)
Retention Period
Personal data is stored as long as necessary for the purpose, e.g. during the contract term and for a limited period thereafter. Invoices and related records are retained for seven years in accordance with the Swedish Accounting Act.
Sharing of Personal Data
We do not share your personal data with third parties unless required by law, necessary to fulfill our contractual obligations, or with your explicit consent. Personal data may be processed by trusted suppliers in IT, operations, and support, under data processing agreements (DPAs).
Dotbee uses subcontractors and third-party platforms to deliver its services. Where such parties process personal data, this is done in accordance with applicable data protection laws and under valid data processing agreements.
Transfer to Third Countries
If personal data is transferred outside the EU/EEA, this is done only if an adequate level of protection exists, in line with applicable data protection legislation.
Your Rights
You have the right to:
- Receive information about what data we process about you
- Request rectification or erasure of incorrect data
- Object to certain types of processing
- Request that your data be transferred to another controller (data portability)
Requests must be submitted in writing to: privacy@dotbee.se. We may request additional information to verify your identity.
Security
We employ appropriate technical and organizational security measures to protect your personal data against unauthorized access, loss, or alteration.
Cookie Policy
This website uses cookies to improve user experience, analyze traffic, and enable certain features.
What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They are used to store information about your use and preferences.
Types of Cookies We Use
- Necessary cookies: Enable core functions such as login and session management
- Functional cookies: Remember your choices, such as language
- Analytical cookies: Help us understand how the website is used
- Marketing cookies: Used to display relevant advertisements
Third-Party Cookies
We may use cookies from third-party providers such as Google Analytics, Meta, Hotjar, or CRM/marketing platforms. These providers may in some cases combine the information with other data you have provided to them or that they have collected from your use of their services. Currently, we do not actively use such tools, but we reserve the right to implement them in the future in accordance with this policy.
Consent and Management
When you visit our website, a cookie banner is displayed where you can:
- Accept all cookies
- Customize which categories of cookies to allow
- Decline non-essential cookies
You can change or withdraw your consent at any time via the settings link on the website.
Retention Period
Cookies are stored for varying durations depending on their purpose. Some are deleted when you close your browser (session cookies), while others may remain for up to 24 months.
Contact Us
For any questions about how we use cookies or process personal data, please contact us at: privacy@dotbee.se.